We gladly offer exchanges for store credit on new, unused accessories within 20 days of receipt. Sword & Plough store credit does not expire and is issued in the form a digital gift card. We do not offer refunds.
Exchanges must be postmarked back to Sword & Plough within 20 days of delivery to your shipping address.
Customers are responsible for covering the shipping costs to exchange the product. Please ensure you package the product carefully.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to ensure that we receive it. Sword & Plough is not responsible for packages lost or damaged during transit.
If your exchange is approved, you will be emailed a digital gift card code within 3-6 business days of arrival. Gift card codes do not expire and may be used at swordandplough.com.
If you need to exchange your purchase, please first contact us at firstname.lastname@example.org for further instructions.