If for any reason you are unsatisfied with your product, you can return it within 30 days for a full refund or exchange it for a different product. To be eligible for a return, your item must be unused and in the same condition that you received it.
If you need to return or exchange your purchase, please first contact us at firstname.lastname@example.org for further instructions.
Once your return is received, we will inspect it and approve it for a refund. This process usually takes 1-2 weeks.
If your return is approved, then your refund will be processed. You will receive a notification indicating that a refund was issued for your order, and a credit will automatically be applied to your credit card or original method of payment.
If you returned your product but have not received your refund yet, please contact us at email@example.com.
You will be responsible for paying for your own shipping costs for returning the product item, unless the item is defective.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance to ensure that we receive it.