- customer service
- pre order
S & P was very responsive and fix the problem ASAP. I was impressed with the service. If I wasn’t impressed this response would have a different flavor.
I’ve been eyeballing these bags for years & finally took the plunge! The bag is sturdy & holds a lot. And it shipped so quickly.
Love my Camo bag. It is roomy and light. Delivered quickly too.
Great! She has the larger tote that I bought her last Christmas. All about choices ☺
Love the style of the tote. Haven't had a tote in many years. Would be nice if there was some kind of grippy thing on the handles so it would not slip off shoulder. Had to wait for a long time for the product but that's because it was on pre order. So excited it finally came
I had such a great experience. I received the incorrect bag originally and the customer service associate was so helpful getting me the correct bag in such a quick manner. I love the bag. I needed something for work that would fit my laptop and all of my files and this is perfect!
Fantastic! Love the product & the customer service!!
I love this bag! First, it arrived super fast. When I order something that is handcrafted, in the USA, of quality materials, I am used to having to wait a little longer for it. And I'm used to that, I'm OK with that...but I didn't have to wait! It arrived so fast, I thought it was something else, so it was a great, wonderful surprise. The next wonderful surprise was how beautiful and how well made it is. I am proud to carry this gorgeous bag wherever I go, and am looking forward to purchasing more merchandise from Sword and Plow.
I LOVE it. Totally functional and strong (just like my old army uniforms in my closet I can’t bear to part with.....). Thank you. Best wishes for the continued success of this company.
It was a fantastic experience ordering from Sword & Plough! Great customer service & the best bags ever! I have had some many compliments on my new bag. Thank You!!